SameDay Heating

"I needed a furnace repair. Not sure who to call. I remembered the TV ads for SameDay Heating and decided to give them a try. I had a technician come named Eric Kent. Wow, this guy knows his stuff. In a matter of minutes, he had located the problem. More importantly, with his thorough inspection he found a crack in the heat exchanger. As you probably know, this permits exhaust gas to leak into the surrounding living space. With Eric's thorough diagnostics, he probably saved lives in my home. So, Eric is not only a top-notch technician...he is also a life saver! As he worked, I had borage of questions. Eric was very patient and answered each one to my understanding. He also provided me additional information to help me completely understand our subject matter. Eric spent time with me after his diagnostics to help me with the new issue -- replacing this no longer usable furnace. Eric arranged for a Comfort Consultant to come to my home to evaluate the best options for a replacement system. He also stayed for a while after the consultant arrived to share details with him about the topic. I couldn't have been more satisfied! Eric seemed like a trusted friend. I signed up with Eric for SameDay's service plan and might get to see him again in the future with service visits. If Eric is any reflection on SameDay, then that must be one company that stands miles about the compaction. Thankyou Eric. Oh, I didn't have carbon monoxide detection in my home. I do now thanks to Eric. Benjamin Sprehn was the Comfort Consultant that helped me. He did all the calculations to determine the proper capacity system for my needs. It was a pleasure to spent time with Ben. He answered all my questions and provided me with a large list of options explaining each in great detail. There were items that he discribed that I hadn't considered - Items I didn't know about - and items that I didn't understand until Ben spent the time to share the missing points. I was impressed right from the start at how quickly Ben arrived at my house. I was delighted at how Ben treated me and didn't try to push stuff on me that I didn't want. By the end of out visit was able to select a unit that I know I will be pleased with for many years to come. Yes, I did purchase a new, replacement furnace and air conditioner. A mid-range unit that I am very pleased with. If you are looking for a new system, you want to check out SameDay. You also want to ask for Benjamin Sprehn. I'm sure all their company Confort Consultant's (sales force) are great but I can personally vouch for Ben. Thank you. Ok...installation of my new unit occurred the very next day after purchase. Alberto Carrillo and Josh Olsen were the two installers that showed up on my door step first thing in the morning and worked until the job was complete - almost the entire day. They, like Eric and Ben were bombarded all day long with my questions and comments and they were very patient and answered each one to my understanding and satisfaction. I watched them most of the day and was very pleased with the high quality of craftsmanship they displayed. Each task in the installation was done with precise accuracy and care. The quality of their work showed them to be true perfectionists. I enjoyed having them in my home for the day. I couldn't have been happier with the final outcome. Alberto also did some major ductwork modifications to my system to improve the overall performance. Alberto and Josh were very careful to keep the areas clean. They are a credit to their company. If all installers there are as good as these two then SameDay has a super top notch staff. Thanks Alberto and Josh for a job well done. Nothing was left undone. One final comment...I don't remember her name...The lady that answered my phone call and arranged to send out the technician was very friendly and courteous. Thank you for getting me the help at a stressful time. Yet another example of a top notch business. SameDay Heating & Air. My new service team."

"We had the water line to our home fail and start leaking water all over the basement. Same-day plumbing came out after hours, got us a quote, and started the repair the next day. It was a very big job. They had to dig 7-9 feet in order to make the needed repair. Apart from fixing the issue, they went above and beyond on this job. They repaired a broken sprinkler head (it was broken before they came), removed a water shutoff valve that had previously failed (part of our existing security system), and purchased / laid new bark in our flower bed. Even the water pressure in our home is drastically better now! This was an expensive fix (> $6,000) which was hard to swallow. But they did everything to make the experience as smooth as possible. They offered 18 month financing with no interest which helped soften the blow. I sure hope your water main doesn’t fail, but if it does Same Day is a great company to get you back on your feet."

"Tristen and Adam did a great job as a team. Ben and Josue were part of his crew and did an amazing job at resetting a big piece of concrete that they had to remove to access the water main pipes. Adam was incredibly professional and friendly, transparent and went above and beyond by also fixing a small leak on the toilet. And Adam even sprayed the flooring to clean up any residual dirt from the crawl space. I recommend!"