Roadrunner Air

"In early September, 2025 we decided to have Roadrunner AC,Heat, & Plumbing install a mini-split heating and cooling unit in our open floor plan living area in our cabin in Angel Fire NM. We worked out an installation date when we would be here and the staff did an exceptionally professional job in the installation and clean-up. We were very impressed with the entire process from Tim coming to the cabin to evaluate our needs to the actual installation by Joel and his team. When we arrived at the cabin a few days before the scheduled mini-split installation we noticed that we did not have any hot water and determined our boiler unit was leaking and the display was on, "the red screen of death"! We tried for a couple of days to get a local HVAC company to evaluate what we needed and could not receive a call back from anyone! I recalled the info I had seen on the Roadrunner website regarding boiler installation and maintenance so thought I would see if they would call me back. AND THEY DID!!! Justin called me back on a late Friday afternoon and we did a FaceTime call where I could show him what we were dealing with. He was able to correctly identify the problem and give us the bad news that the unit would need to be replaced. He worked up a proposal and we accepted the proposal the next day. Installation dates were not favorable to our need to get hot water and heat to our cabin. Luckily, on Monday evening we received a text from Justin letting us know they had a cancellation for tomorrow, Tuesday, September 16, 2025. We jumped on the opportunity!!! The installation is usually a two day installation but understanding our need to get heat and hot water, and their desire to get back to their homes in Sante Fe, both Justin and Reuben worked until around 8 pm that evening to get the installation completed in 1 day AND to our satisfaction. Never once did they complain when this old man was looking over their shoulders trying to understand what they were doing! Professionals all-day long just like everyone we have had the pleasure of working with at Roadrunner. I would recommend Roadrunner Air Conditioning Heating & Plumbing to anyone interested in dealing with exceptional quality and professionalism. Great people. And I can't forget to give kudos to Michaela who coordinated all of these moving parts to perfection!!! Another star at Roadrunner. Blessings to all, Dane & Kathy Williams Angel Fire NM"

"We had Roadrunner take care of a number of issues with my Mom's home in New Mexico: The house needed a new main shutoff valve put in an easier spot to reach; a new hot water heater and a revised recirculation line (with a pump) going from the back of the house to the front. In addition, we needed to get rid of a now defuct 400lb solar hot water tank in a front closet (see pictures). The Roadrunner plumbers, Tommy T and Justin M, were efficient and courteous, and were also sleuths of a sort, sorting out previous plumbing work. They discovered that the old cast Iron sewer line had major cracks (and leaks) and they replaced that, too. As you can imagine the expense for all this was substantial, but now we have the house's plumbing dialed in for another decade and my mom can get hot water to her kitchen sink much faster. I would recommend these guys."

"I use Roadrunner to service our heating system and have always been pleased with their on time service. Special thanks to Justin and Kibsiam for their professionalism, knowledge and politeness. We feel very well taken care of and would not consider using anyone else. We highly recommend Roadrunner!"