Parker & Sons

"We had a new AC unit installed August 6th. On September 5th we had a rain storm. As a result, our AC unit quit working. They sent out a tech and said nothing was wrong with the unit. He did say that there might of been a power surge and we needed to buy a surge protector for $400, which was not offered to us when we bought the unit. Today September 19th, again the unit is not working. We are paying over $19,000 for a unit that keeps going down when it rains. I would like to have a unit, that would keep working, like our old one, especially since it brand new and we paying so much for it. My wife has ben told a supervisor would call us back, that never happened. I had to reach out multiple times to get a supervisor to talk to me and never got a resolution. Amendment to this review, switching from a 1 star to 4. The technicians they had come out to help were very friendly but they had to come out 5 or 6 times (lost count) but they were persistent in getting our A/C unit fixed. We ended up having a surge protector put on it and had to get a new fan motor put on it and it has been working since. Thank you for fixing the issue. We still never heard from a supervisor but they did send technicians out to fix our issue. Thank you for getting this fixed, fingers crossed keeps working and no issues."

"We had a total a/c replacement done with a mini split. The men that came to install our unit was well respectful with our home and most professtional in their job. They worked well together and quick to get the job done. I am passing the word along with our nieghbors that asked what was going on."

"I had a small drip in my pressure relief valve. Zach took one look at my hose bib and warned me there were bigger issues. He could just fix the tiny drip or address totally corrupted piping. He was very courteous, efficient, capable, knowledgeable. Making appt online extremely easy. Zach was on time, gave exact cost up front. Highly recommend!"